How we collect, use and protect your personal information.
Shiv International Home Care Private Limited ("we," "our," or "us"), operating under the brand NCR Home Healthcare at www.ncrhomehealthcare.com, is committed to protecting the privacy of our patients, users and visitors. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services.
By accessing our website or engaging our services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.
We may collect the following categories of personal information:
We use the information we collect for the following purposes:
We do not sell, rent or trade your personal information to third parties. We may share your information only in the following limited circumstances:
All medical information is treated with the highest level of confidentiality. Access is restricted strictly to healthcare professionals directly involved in your care. We maintain medical records in accordance with applicable Indian healthcare regulations and destroy records securely when no longer required.
We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. These include encrypted data storage, secure server infrastructure, access controls and staff training on data privacy.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Our website uses cookies to enhance your browsing experience. Please refer to our separate Cookies Policy for full details on the types of cookies we use and how to manage your preferences.
Under applicable Indian data protection laws, you have the right to:
To exercise any of these rights, please contact us at info@ncrhomehealthcare.com or call +91-XXXXX XXXXX.
We retain personal information for as long as necessary to fulfil the purposes described in this policy and to comply with our legal obligations. Medical records are retained for a minimum period as required by Indian healthcare regulations. Non-medical personal data is retained for up to 3 years from your last interaction with us, after which it is securely deleted.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
We do not knowingly collect personal information from children under the age of 18 without parental consent. When a minor is a patient, personal information is collected with the consent of a parent or legal guardian, who is responsible for any information submitted on behalf of the child.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
For any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact: